Invotek is an ICO-registered business.
Registration reference ZB796944.
This website has no trackers and collects no information.
invotek.net/legal/terms.html
Last updated 16 Jan 2025
Welcome!
This Terms of Service explains what we expect from you as a customer, and what we may do as part of our services.
Overwhelmed? We'll gladly clarify anything upon contact.
We also have a summarised version available.
Click on a heading to expand its contents.
§ 1.1 You cannot have more than one account or give others access to your account.
§ 1.2 You take sole responsibility for any activities performed, or any information uploaded to our services, from your account.
§ 1.3 Any illegal activities¹ are prohibited.
§ 1.4 Any activity that consumes enough system resources² to negatively affect our equipment or other customers is prohibited.
§ 1.5.1 Unsolicited communication³ is prohibited.
Make absolutely sure that the recipient has asked for you to contact them.
§ 1.5.2 For Invotek Mail users, you also agree to follow SMTP2GO's Terms of Service in its entirety, linked below.
There is a list of prohibited content within emails.
§ 1.6.1 For Invotek Web customers, your container must be mainly used for providing HTTP(S) content.
§ 1.6.2 For charities, you must also only use our services for your charitable purposes. Personal usage requires a separate sign-up.
§ 1.7 Do not use our services for any purpose requiring fail-safe performance, such as the operation of public utilities or power facilities, air traffic control or navigation systems, weapons systems, or any other systems, the failure of which would reasonably be expected to lead to bodily injury, death or property damage.
¹ § 1.8.1 "Illegal activities" are activities performed or information uploaded to our services that violate any local, national, or international laws/regulations applicable in the United Kingdom.
² § 1.8.2 "System resources" are the computing power, memory, bandwidth, or storage capacity provided by our servers and associated infrastructure.
³ § 1.8.3 "Unsolicited communication" is unsolicited electronic communications, including but not limited to email, messaging services, or automated postings, not requested or consented to by the recipient.
§ 2.1 Any chargebacks or disputes may result in immediate suspension or termination of services. We will delete your account and prevent future purchases in line with our Customer privacy notice.
§ 2.2 The email used for invoices must be the same email used to sign up.
§ 2.3 Invoices will be sent to your sign-up email 10 days before the due date. We may suspend services if you fail to pay 3 days after the due date, and terminate services if you fail to pay 7 days after the due date.
§ 2.4.1 Upon initial purchase, you accept that your statutory right of withdrawal ends either 14 days from purchase, or when you receive login details for your services, whichever happens sooner.
§ 2.4.2 You expressly waive the right to withdraw from future consecutive purchases of the same service, as we consistently provide you with immediate access to your services. Our refund policy in § 2.5 still applies.
§ 2.5.1 We will provide refunds where we fail to deliver services, our monthly uptime drops below 99% in a month excluding planned maintenance, suspension or termination of services without cause, or at our own discretion. In these cases, we will refund to your most recently used payment method.
§ 2.5.2 We will provide account credit upon cancellation or upgrading/downgrading of services, or at our own discretion. This is added after cancellation or payment and will be deducted from future payments automatically. Account credit cannot be transferred, refunded, or otherwise withdrawn.
§ 3.1.1 We may suspend or terminate your services and prevent further usage in line with our Customer privacy notice, at any time, for any reason, without notice. You may lose access to any data stored. You are responsible for backing up your data.
§ 3.1.2 We may also suspend or terminate your services if you fail to comply with reasonable instructions or limitations communicated to you, or if we receive a valid legal request. These are considered to be a cause as stated in § 2.5.1.
§ 3.2.1 We will not be liable for indirect or consequential loss or damage as a result of suspension or termination of service.
§ 3.2.2 We will not be liable for any loss or damage as a result of downtime or maintenance, or for loss of data due to user error or force majeure events.
§ 3.3 Nothing in these Terms of Service limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
§ 3.4 You must only upload information to our services that you own, or you have obtained the necessary rights. By doing this, you grant us a non-exclusive, royalty-free, worldwide license to store and distribute this information solely to provide our services. This license ends and storage/distribution ceases when you cancel your services, unless otherwise required by law.
§ 3.5 We will notify you via your sign-up email of any updates to this Terms of Service. By continuing to use our services after this notification, you agree to be bound by the revised terms. If you do not agree, you must discontinue use of the services immediately.
Invotek is an ICO-registered business.
Registration reference ZB796944.
This website has no trackers and collects no information.